Home → Reminder 365 → E-Mail Reminder Not Sending Properly
| We are using Reminder 365 (Free Version) on a trial basis to see if this is the best application for us, however not all of the notices for past due items are generating. I have reviewed the scheduling settings, but cannot seem to figure out what is wrong. Is it limited to the amount of email communications because it is indeed the free version? |
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Jose Rodriguez
| email
Aug 3 2015, 09:10 PM |
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Hi Jose, There isn't a limitation in the number of emails sent so it must be something else. Its likely just a mis-understanding - Reminder will only send emails for items that have BECOME due since the alert was setup - so if something was already due a month ago when an "Items overdue since last check" alert was setup then it won't be picked up . If you think this still isn't working then please contact us on support@pentalogic.net with some details of items where the email has been missed. (screenshots of your list are invaluable when explaining things) |
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Ryan Wheeler
| email
1 week, 3 days since original post |